Last updated:  · Editor: Emma Whitfield · 18+ Play responsibly · 0800 654 655

Last updated: 7 May 2026

NZ Pokies Guide ("we", "our", "us") is committed to protecting the privacy of every visitor to our website. This Privacy Policy explains what information we collect, how we use it, how we store it, and what rights you have under the New Zealand Privacy Act 2020. By using punareo.co.nz ("the Site"), you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information when you visit and interact with our Site:

Usage Data (Collected Automatically)

Contact Information (Provided Voluntarily)

Cookies and Tracking Technologies

We use cookies and similar technologies to improve site functionality and understand how visitors use our Site. For full details on the cookies we use, their purposes, and how to manage them, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Legal Basis for Processing

Under the New Zealand Privacy Act 2020, we process personal information based on the following principles:

4. Third-Party Services & Subprocessor List

We use the following named third-party services that process data on our behalf. This list is updated whenever a subprocessor changes:

Subprocessor Purpose Data processed Jurisdiction
Google LLC (Google Analytics 4)Anonymised site analyticsPseudonymous client ID, page views, referrer, device type, anonymised IPUnited States
Cloudflare, Inc.CDN, DDoS protection, edge securityIP address, request logs (24h retention)United States (NZ edge nodes)
Netlify, Inc. (hosting)Static-site hosting and form processingBuild artefacts; contact-form submissions transit through Netlify before reaching usUnited States
Cookiebot (consent management)Cookie consent storage and audit logConsent decisions, browser fingerprint, IPEuropean Union (Denmark)
Mailgun (email delivery)Outbound transactional emailEmail address, message body, delivery logsUnited States / European Union
{Affiliate networks}: Income Access, Media Click, AffMy, Better Collective AffiliatesAffiliate referral tracking and commission attribution only — does not collect identifiable personal data from your browsing on our Site beyond a click-through identifierClick-through ID, timestamp, referring URLVarious (UK / EU / US)

When you click an affiliate link on our Site and visit a third-party online casino, that casino's own privacy policy governs the data they collect at their site. We do not share your personal information with affiliate partners — only the click-through ID needed to attribute referrals.

5. Data Retention

6. Your Rights Under the NZ Privacy Act 2020

Under the New Zealand Privacy Act 2020, you have the following rights regarding your personal information:

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 20 working days, as required by the Privacy Act 2020.

If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Privacy Commissioner (privacy.org.nz).

7. Data Security & Breach Notification

We implement reasonable technical and organisational measures to protect the personal information we hold. These measures include SSL/TLS encryption for data in transit, secure hosting infrastructure, and restricted access to personal data. However, no method of internet transmission or electronic storage is 100% secure.

Notifiable breach SLA. If we experience a privacy breach that is reasonably likely to cause serious harm under sections 114 and 115 of the Privacy Act 2020:

8. International Data Transfers

Some of our subprocessors (in §4 above) process data outside of New Zealand. Where this occurs:

8a. GDPR Notice (for visitors from the European Economic Area)

If you are visiting from the EEA, the EU General Data Protection Regulation (GDPR) provides the following lawful bases for our processing (Article 6):

EEA visitors have the rights described in GDPR Articles 15–22 in addition to those listed under the NZ Privacy Act 2020 above:

To exercise any of these rights, email [email protected]. You also have the right to lodge a complaint with your local supervisory authority.

9. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a person under 18, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

He aha tāku i te āwhina ai? — How can I get help?

"He waka eke noa" — we are all in this together.

If your pokies play has stopped feeling like fun, free confidential 24/7 support is one phone call away. Gambling Helpline NZ — 0800 654 655 · Text 8006 · safergambling.org.nz

Pasifika whānau: Mapu Maia 0800 21 21 22 (talanoa in English, Samoan or Tongan). Asian whānau: Asian Family Services 0800 862 342 (eight languages). Multi-venue self-exclusion: multivenueexclusion.org.nz.